From registration to your first flight: learn how to join NordFly through Discord and our OperationCenter. We'll guide you through each step and show you where to find help.
Would you like to become part of our virtual airline? We'd love to have you!
Before you register with NordFly, we want to explain how registration works, what happens after your account is activated and how we support you during your first steps.
We want your first steps to be as simple, clear and straightforward as possible. Because what you really want to do is: Fly and enjoy flight simulation together with our community.
We know that few people enjoy endless manuals, complicated registration processes or lengthy rulebooks. That is why we have continually simplified registration and designed our system to make joining NordFly as straightforward as possible.
Still, flight simulation requires some preparation and initiative. When multiple systems work together and flights are intended to be realistic, some instructions, procedures and rules are unavoidable.
That includes detailed step-by-step instructions, an integrated AI assistant, a dedicated Discord channel for new members and experienced mentors who are happy to help with questions.
You don't have to work through all the information alone. We'll show you where to find answers.
The first step towards NordFly starts on our Discord server, the central communication platform for our virtual airline.
Our pilots meet there, share experiences, help each other and receive important information about flight operations.
That is why registration starts on Discord.
First, join our official NordFly Discord server. After joining, you will find information and the steps needed to register.
Open Discord →On Discord, open the channel 👋ᴡɪʟʟᴋᴏᴍᴍᴇɴ-ᴡᴇʟᴄᴏᴍᴇ. Use the button there to change your displayed name. Please enter your real first name so that we can address you personally.
Next, open the channel 🔓ʀᴇɢɪꜱᴛᴇʀ-ᴄᴏᴅᴇ. Use its button to generate your personal registration code. You will need it for the registration form.
Below the button for generating your code is another button leading to our registration page. This is where the actual registration begins.
The registration page starts with a short introduction and takes you through the main requirements for NordFly membership. Please read them carefully.
View requirements →Enter the code you generated on Discord in the appropriate field to continue.
Now complete all the required fields carefully. Check your information once more before sending the form.
Once you submit your registration, we will email you a confirmation link. Open the message and confirm your email address. Your registration is now initially complete!
Done! We've received your registration. We'll take it from here.
A team member will review your details and check whether you meet the membership requirements. Because this is done personally, your account will not be activated immediately after registration.
Once your registration has been reviewed and approved, we'll notify you in two ways:
Our NordFly bot will notify you directly when your account is activated.
You will also receive an email explaining your next steps.
Both messages include a direct link to your onboarding.
After activation, technical onboarding begins. The aim is to install the software you need to plan, operate and record your NordFly flights.
Don't worry: we'll guide you through this step by step as well. Our onboarding page includes the relevant instructions and explains which programs you need and how to install them.
First, you install our NordFly Group Installer™, a program developed entirely by NordFly Group Airlines. This central installer provides extensions for your flight simulator, including our airline liveries, cabin announcements and other content.
The installer makes installing and managing these extensions much easier.
Next, install our flight-recording application Stratos ACARS. Stratos accompanies your flights and records relevant data, including your route, various flight parameters and the subsequent flight evaluation.
Your completed flights are documented and evaluated using this data.
Before your first NordFly flight, you should familiarise yourself with our Standard Operating Procedures (SOPs) .
Our SOPs are the central reference for all flight operations. They explain in detail and step by step how our systems work, how to prepare, conduct and finish a flight, and which rules apply.
We have made a conscious effort to explain each process as clearly and accessibly as possible.
When you open our SOPs for the first time, you'll notice that they are quite comprehensive. Please don't let that put you off!
They are comprehensive because we want to explain each function and process in detail. Rather than presenting a few bullet points without context, we walk you through how things work and what matters.
You don't have to memorise everything right away. What matters is understanding the basic procedures and knowing where to look things up. Experienced pilots also use our SOPs regularly as a reference.
Think of our SOPs not as an obstacle but as your personal companion in flight operations.
Sometimes questions come up as you read, or you cannot immediately find what you need. That's why we have integrated a dedicated AI assistant into our SOPs page. You'll find it at the bottom right.
Ask your questions in your own words, just as you would ask another community member for help.
The assistant finds relevant information, explains connections and points you to the appropriate parts of our SOPs.
That means you don't have to search every chapter to find an answer.
Our AI assistant helps you find the right answer. And if something is still unclear, personal support is always available.
Not every question can be answered by reading instructions. Sometimes it is easier to ask someone who knows the process or has experienced a similar problem.
That is why we have created a dedicated area for new members on our Discord server.
This channel is designed to make getting started at NordFly easier. Ask anything about installing software, planning flights, using the OperationCenter or general flight operations.
Our community is very helpful, and you will often receive a reply from another pilot within minutes.
We also have experienced mentorswho support new members and answer questions when they need help.
If you don't get an answer in Newbie Chat, or your issue cannot be resolved there, our team is also happy to help.
Simply open a support ticket on our Discord server. A team member will look into your concern and work with you to find a solution.
That way, you have someone to contact even with more difficult questions or technical problems.
Our goal is not only to help you get started, but to support your hobby over the long term.
Have you completed registration, had your account activated, installed our software and familiarised yourself with the basic procedures and rules?
Then nothing stands in the way of your first NordFly flight!
Now you can enjoy what our virtual airline is really about: the joy of flight simulation, realistic airline procedures and a shared hobby with a strong community.
Even after your first flight, you're not on your own. Our SOPs, AI assistant, community and team are available throughout your membership.
NordFly isn't about creating as many rules as possible or putting unnecessary obstacles in your way.
We want to offer a modern virtual airline where you can fly with as much freedom as possible without giving up realistic procedures, technical possibilities or shared experiences.
Join NordFly and become part of a strong community that goes far beyond the virtual world. At our annual airline meetups, pilots also come together in real life.
